Imagine your team increasing your client Avg Spend–and feeling good about it.
OUR AIM IS...
Your team have confident, natural rebooking and retail conversations without feeling “salesy.”
Shifts mindsets, motivating your team to focus on solutions that drive higher rebooking rates and stronger retail sales.
With support every step of the way, your team stays accountable, engaged, and on track to hit their targets.
To use in your next team meeting, onboarding new hires and up-skilling for an instant ROI
In-salon training + done-for-you webinar & worksheets to help your team:
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Shift their mindset from “selling” to “serving,” focusing on problem-solving and client care over pressure.
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Turn everyday conversations into confident, natural opportunities for rebooking and retail.
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Run it at your next team meeting or during onboarding to align everyone on confident communication and consistent client results.
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Boost rebooking rates, retail sales, and team motivation while creating a culture that celebrates genuine service and shared success.
- Kick off a fun team challenge to ensure new habits are formed
- Short Manager/Employer pre-training included (15 minutes)
- Team training time (allow 75minutes)
What's Included
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Before You Hit Play!
2 lessons- Your Checklist
- Watch me!
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Welcome To: Service Like You Mean It
2 lessons- Service Like You Mean It Webinar
- Lock It In Worksheets
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What's Next
1 lesson- Find Your Free Weekly Biz Motivation Here!
DO YOU NEED 1:1 GUIDANCE ON ALL THINGS BIZ?
Get personalised support & direct access to over 15 years of business experience
MEET THE FOUNDER & YOUR NEW BIZ BFF ↓
I’m Charlie Crothers – your new business BFF.
Founder of The Biz Tool Boutique, salon owner, e-commerce brand director, and podcast host. Over the past 15 years, I’ve built and scaled three successful businesses from the ground up, all while learning how to delegate, streamline, and create systems that make business easier for me.
I know what it’s like to juggle everything as a business owner - it can be a lot. Everyone talks about “creating systems,” but no one really shows you what that actually looks like or where to start.
It took me a long time to figure out how to keep my salon running (and thriving) without me needing to be there every day.
Once I nailed that, everything changed - I finally had time for what I actually wanted: more family time, building an extension brand for my salon, launching and scaling an eCommerce brand, starting a podcast, and more.
Now, through The Biz Tool Boutique, I get to share the tools, strategies, and mentor others to help get you to that next level in your business career.
Because for me, it’s always been about more than just business - it’s about impact.
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